Refund policy
We want you to be happy with what you buy. This is how refunds work at Josh Sardam, doing business as Fridge Raid. Contact us at fridgeraid2026@gmail.com.
Raids that fail
If a raid fails, or your photo is not a fridge, the app does not use up a raid. You do not need to ask for anything.
Raid packs
If you have not used any raids from a pack, you can ask for a full refund within 14 days of buying it. Once you have used raids, we can refund the unused ones at our discretion. To ask, email us from the address on your Stripe receipt.
Fridge Pass
You can cancel at any time and keep the Pass until the end of the month you paid for. If you cancel within 14 days of your first payment and have not used the Pass, we will refund that payment. We do not usually give part-month refunds after that.
Mistakes and double charges
If you were charged by mistake or twice, tell us and we will fix it. Include your Stripe receipt.
How refunds are paid
Refunds go back to the card you paid with, usually within 5 to 10 business days. When we refund a pack, we also remove the refunded raids from your wallet.
Your legal rights
Nothing here takes away rights you have under the law where you live.